My product is stuck at customs. What should I do?

Contact us. The technical lawyers of Certification Experts have experience with supervisory bodies and can solve this problem fast and efficiently on your behalf to find out what the objection is. If your product is held by customs, we will contact the party responsible on your behalf to find out what the objection is. We […]

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The customs ask for an EC Declaration of Conformity. How do I get it?

The New Approach Directives oblige the manufacturer, or his authorised representative located within the Community, to draft an EC Declaration of Conformity when the Product is put on the market. Depending on your situation, you should ask the manufacturer, or his authorised representative located within the Community for an official EC Declaration of Conformity.

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If my product is not certified, can customs keep it?

Yes, if customs establish that the document that should accompany the products is lacking, or that the products are not affixed with a conformity marking or label, required by communal or national Directives, they are requested to suspend the release of the products. The same applies for goods that appear to have such qualities, that makes one […]

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How can I send my sample for testing to Europe?

You can send your sample to Europe, including all supporting documents, in its original packaging to the laboratory’s address. After your sample has been tested, it will be, in consultation with the manufacturer, sent back to you or destroyed.

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